Matt began working for Leelanau County in November 2006.  He is a native of the Grand Traverse area, having attended Traverse City Senior High School.  Matt also graduated from Eastern Michigan University with a Bachelor of Science degree in Criminology.  He has received First Aid/First Response training, is EMD-Q certified (Quality Assurance for Medical Call Dispatching), as well as a certified Communications Training Officer (CTO). Matt also successfully completed the Incident Command System (ICS) 300 and 400 courses through Federal Emergency Management Agency (FEMA). 

Rhonda joined the Leelanau County Office of Emergency Management/9-1-1 team in April 2008.  She is a graduate of Escanaba Senior High School who furthered her education with business classes from Bay De Noc Community College.  She then obtained a degree in the travel field.  Rhonda also brings with her several years experience in the medical profession. 

Rhonda loves a challenge, and immediately after being hired with Leelanau County, she pursued her Emergency Medical Dispatch (EMD) and CPR certifications.  She enjoys helping people in need.  We are very happy to have Rhonda as a part of the 9-1-1 Dispatch team. 

Wally Morton began his new "Dispatch" career in June 2011.  He is a life-long Leelanau County resident and Northport School graduate.  After serving six years in the Air Force, Wally returned to Leelanau County to help run his family's manufacturing business.  He and his brother later invented a product called "Virtual Rocks".  They took a simple idea of hiding wellheads using fake hollow rocks to a nationally known, award winning product.  After eventually selling the company, Wally was looking for steady work that was close to home that offered good pay and benefits.  He had done dispatching in the Air Force, and when the Leelanau County Dispatch position became available, Wally became very excited.  He knew in his heart that this was the job for him.

Since Wally started, he has completed CPR/First Aid, EMD certification and LEIN training.

When asked what he enjoys about being a dispatcher, Wally responded:  "I like the professionals that I work with every day.  Having people that you admire and respect is important in any job.  I enjoy the challenge of the job, and I also like the fact that each day is different in Dispatch.  You never know what the next phone call will bring." 

Roger joined the Leelanau County Office of Emergency Management/9-1-1 team in November of 2007.  He has received First Aid and First Response training, Emergency Medical Dispatching (EMD) with Honors, E-Team, as well as Incident Command System 100, 200, 300, 400, 700 & 800 courses. He is also certified to pilot the Emergency Management Center's Mobile Command Vehicle.  He continues to further his education and update his skills. 

Roger sees being a dispatcher as “an opportunity to lead a life with a purpose”. We are very fortunate to have such a positive, caring and motivated individual as a part of the Leelanau County 9-1-1 team. 

Christine began her career as a Leelanau County Dispatcher on July 7, 2007.  She has completed certification in EMD, with honors, is a LEIN TAC and is CPR certified.  She enjoys her co-workers and helping the residents and visitors of Leelanau County.  Christine brings to us a great personality with strong compassion for helping people, having been a certified Nursing Assistant.  She has two children who keep here very busy.  In her free time Christine likes to read. 

We are very fortunate to have Christine as a part of the Leelanau County Emergency Management/9-1-1 team.

A 16-year veteran of the profession, Jan has spent the last 8 years working for Leelanau County Dispatch.  When questioned why she chose to be a dispatcher, she replied, "I enjoy the camaraderie, the staff and working as a part of the team.  Dispatching gives me an opportunity to serve the residents and guests of Leelanau County to the best of my ability."  Jan is certified in CPR, First Aid, Emergency Medical Dispatch, AED, and Fire Dispatch.  Jan has a B.S. degree in Criminal Justice. In her spare time she enjoys hiking, kayaking and cross country skiing here in the "Land of Delight".

A few years ago, Jessica was searching for a way to enter the Leelanau County workforce when she saw an ad for dispatch. The rest was history, because soon after being hired she fell in love with her job and decided to stay on as a dispatcher permanently! "The people I work with are great and I can give back to the community". Though Jessica acknowledges it is sometimes a stressful job, for the most part she considers it fun. Jessica brings with her an Associates Degree in Criminal Justice and is CPR, First Aid, EMD and AED certified. She is also a certified LEIN TAC and LEIN trainer.

Scott joined the Leelanau County 9-1-1 team as a full-time dispatcher on May 15, 2006.  He is a graduate of  Michigan State University, holding a BA in Criminal Justice.  Scott continues to update his skills and has received the following certifications:  Emergency Medical Dispatching (EMD) with Honors; CPR/First Aid; E-Team, and Law Enforcement Information Network (LEIN).  When asked what Scott enjoys about his position the most, he responded that he really enjoys helping people in need.